FIND THE ANSWERS HERE

Frequently Asked Questions

Bug Zapper FAQs

A bug zapper attracts light sensitive insects using an Ultraviolet (UVA) long wave globe. As light sensitive insects fly towards the globe, they pass through an electrified killing grid, zapping them on entry.

Cats, dogs and birds don’t usually react to the sounds of a bug zapper but if your pet reacts negatively;  switch off your bug zapper and relocate it away from your pet.

Bug zapper grids have a high voltage, but a low current. Any contact with the grid will result with an electric shock, like that of an electric fence or a car battery. The shock will hurt but isn’t dangerous for people in good health.  The design and safety features of outer cage prevents any access to the electrified grid on every Kelly Company bug zapper model.

Yes, all outdoor bug zappers are weatherproof and can be installed and operated outdoors but keep the plug and socket undercover. Only the Insect Control station and Secta Rid commercial zappers are not suitable for outdoor use.

Our range of bug zappers is constructed from flame retardant plastic or metal.  If for any reason they ignite, they will automatically extinguish and melt, but will not burn. This is a requirement of Australian Safety Standards.

The most efficient and effective way to run a bug zapper is to leave it on 24/7. By doing this, you help break down the insect breeding cycle. Alternatively, run your bug zapper from dusk to dawn.

Only indoor bug zappers are supplied with catch trays (Bug Sentinel, Home Insect Control Station and SectaRid commercial bug zappers).  Outdoor models are not supplied with catch trays.

Replacement Globe FAQ

Purchase replacement globes from our website www.bugzapperlamps.com.au or from Bunnnings Special Orders.  Bunnings has #71470 (RB15) and #71475 (RB20) on the shelf. Contact Bunnings special order department or go online www.bunnings.com.au

U shape and Edison screw globes have a 5-digit catalogue number starting with a “7” on the plastic rim of the globe. For replacement straight globes with 2 pins either side, the catalogue number is located on the bug zapper rating label.

Insect Control Station & Bug Sentinel: Rating label is under the bug zapper base.
Yard Guard/ Stinger/ Mozzie Attack / Bug Destroyer/ Mosquito Trap: Rating label is located inside the cage and under the hood.
Bug Vac: Rating label is on the back of the bug zapper.
SectaRid units: Rating label is on the side of the bug zapper.

Replace a bug zapper globe when the bulb is turning black at the ends, is flickering,  stopped illuminating or appears dull.
If your bug zapper lights up but doesn’t zap, please call customer service 1800 677 982

Bug Zapper Location FAQ

The best location for an outdoor bug zapper is away from your dining / seating area. For additional information, refer to the installation suggestions in the bug zapper manual. We suggest that a bug zapper be located at least 2 metres away from where you sit (if possible) and at least 1.5 metres high, locations such as an awning or the outside of a balcony are ideal. Do not position the bug zapper above a dining table, above a pool or above a heat source.

We have a range of commercial bug zappers www.sectarid.com.au and two indoor rechargeable bug zappers (Home Insect Control Station and Bug Sentinel) purpose designed for indoor use. Other Stinger and Yard Guard models will operate indoors, however clean the zapper and it’s resting surface frequently stopping the build up of dead bugs. Dead bugs are brittle and may catch fire. Catch trays for outdoor models are not available.

Insect Control Station & Bug Sentinel: Rating label is under the bug zapper base.
Yard Guard/ Stinger/ Mozzie Attack / Bug Destroyer/ Mosquito Trap: Rating label is located inside the cage and under the hood.
Bug Vac: Rating label is on the back of the bug zapper.
SectaRid units: Rating label is on the side of the bug zapper.

Replace a bug zapper globe when the bulb is turning black at the ends, is flickering,  stopped illuminating or appears dull.
If your bug zapper lights up but doesn’t zap, please call customer service 1800 677 982

Which insect killer is best for my household?

Stinger 20W / Stinger 40 / Mozzie Attack Plus/ Bug Blaster/ Bug Destroyer: are suitable for suburban blocks, apartments, townhouses, areas without large insect infestation.
20 watt is most suited to a ½ acre block. 40 watt is most suited to a larger suburban block.
Yard Guard Bug Vac / Yard Guard Mosquito Trap: are suitable for suburban, semi rural or rural applications, areas with large and smaller insect infestations.
Stinger Solar Bug Zapper: is suitable for suburban areas without access to mains power. Bug sentinel can also be used outdoors, protects over 80 Square metre area.

Yard Guard 30/ Yard Guard 50W: are suitable for large areas,, areas with considerable volumes of insects, homes near lakes, rivers, damns and marshes (insect breeding locations)
Yard Guard Bug Vac / Yard Guard Mosquito Trap: are suitable for suburban, semi rural or rural applications, areas with large and smaller insect infestations.

Stinger Bug Sentinel/ Home Insect Control Station: Suitable for Indoor use. Bug sentinel can also be used outdoors, protects over 80 Square metre area.
Sectarid SR20 Design/ Décor/ Luralite: are suitable for use in homes, commercial kitchens, restaurants, cafes, waerehouse and industrial use, supermarkets.
Sectarid SR20C, SR20SS, SR40A SR40SS, SZ40: are suitable for use in homes, warehouses, schools and industrial settings.

Bug Zapper lures FAQ

A standard UV globe (glows blue) in a bug zapper is most effective on flying insects such as moths and flying ants, and to a lesser extent, flies and mosquitoes. A black UV globe (glows violet) is attractive to biting insects such as mosquitoes, sandflies & midges in addition to flies and other light sensitive insects.

Use an Octenol lure like Mozzie Attract™. Scientific studies show Octenol attracts mozzies by mimicking human sweat. Mozzie attract lures are impregnated pads supplied in individual cages that easily attach to your bug zapper. Available online https://bugzapperlamps.com.au/product/71620/ or from Bunnings Hardware=https://www.bunnings.com.au/mozzie-attract-octenol-attractant_p3340280

Two mosquito specific designed mosquito traps/zappers are Mozzie Attack Plus™ and Yard Guard Mosquito Trap™, featuring ocentol lure and black UV light.

Flies are attracted to scent over light or heat. For best results in attracting flies, we suggest baiting your bug zapper with Fly Attract or food.
DIY food-based fly baits for flies are quick and simple. We suggest smearing honey and sugar on the outside of the bug zapper cage or hanging a stocking with cat food or mincemeat on the cage.

We are soon to release a new lure called Fly Attract. Fly Attract is a slow release lure suitable for use on all bug zappers. The active ingredient is APVMA approved and aids in attracting flies to your bug zapper. This lure has no odour and can be used on bug zappers inside or outside.

Kelly Company Lures such as Mozzie Attract have been approved by the APVMA (Australian Pesticides and Veterinary Medicines Authority). This is your guarantee that it is safe to use around your family and pets.
Mozzie Attract has a distinctive odour, we suggest using this lure outdoors only.

Technical FAQ

Zapping upon initial power up is normal. Subsequent zapping will only occur when insects are on the grid.

This is more likely to occur on an old chicken wire grid but can occur on vertical rod grid. Large insects can push metal grids closer together resulting in steady arcing between grids.  If this occurs, please call customer service on 1800 677 982.

An insect trapper lures insects with a light and / or bait and traps insects without zapping them. Trappers use glue boards, nets or a water filled drawer to eradicate flying insects. Insect trappers are silent which makes them suitable for use indoors. Use Sectarid commercial insect trappers indoors in restaurants and commercial kitchens.

Insect zappers use an electrically charged killing grid to electrocute insects, these bug zappers zap each time an insect flies between the electrically charged grid. Bugs explode on impact with the grid.  The constant zapping and exploding insects means these units may not be suitable for indoor use.

Charge your rechargeable bug zappersfor 8-10 hours to provide up to 6 hours operation time. They will not operate when charging.

The Ultraviolet light is UVA longwave which is safe to use around humans and animals, not shortwave Ultraviolet light used in sunbeds and solariums.